VCbet

General information

Victor Chandler now known as Betvictor is an independent bookmaker established in 1946 and based in Gibraltar. BetVictor has built up its reputation for honesty, integrity and customer loyalty, and is also known by the punter for its acceptance of high stakes. Victor Chandler was a UK pioneer on two fronts, recognising the massive benefits of Far East customers and the of setting up abroad to escape the high taxes imposed on gaming. It holds a licence in Gibraltar and has been there for over 14 years. A high street presence was given up in 2006 as VC sold the majority of their shops to Coral, However they still own a few flagship shops for high rollers in lucrative areas; London Mayfair, Dublin and across Scotland.

Financial matters

As a privately held company figures are not released but there have been claims that BetVictor turnover exceeds £100m per month. It serves over half a million clients in over 160 countries.  BetVictor is financially stable and has the business confidence to offer significantly higher maximum daily withdrawal amounts than many bookmakers. 

Payment methods

BetVictor accepts deposits in all major currencies via e-wallet services (Neteller, UKash, EcoCard, Pay888, 1-Pay and Moneybookers (Skrill)  Credit cards (Visa, MasterCard) and Debit Cards (Visa Electron, Delta, Switch, Solo, Maestro, Laser). Western Union payments, Click2Pay & ECOcard are OK too. Bank transfers via BACS.

Website performance

The website was re-launched in May 2009 with a clean, crisp new look.  Like most bookmaker sites its takes a small while to get used to as its setup is slightly different to others.  It is well thought out for me and although simplistic is very user friendly. You can usually find what you are looking for in seconds. The new site is stylish, fast and reliable with some new added features including the bet slip.  BetVictor is not as lightening fast as some of the top sites but the difference is barely noticeable. To sum up its one of the easiest to use and has a few unique innovations that make it stand out.

Customer service

BetVictor have a full customer service roll out. Live chat is available 24/7 as is telephone and email support. They aim to deal with emails within a 2 hour period which is considerably faster than others. You will also find that they have very experienced and knowledgeable customer service representatives that are very professional. BetVictor rate very highly for me in the customer service department.