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Sportsbook review - Pinnacle Sports - general information

By howtobet on February 23, 2012 in

Being one of the largest betting companies in the world, Pinnacle Sports, also known as simply Pinnacle, is an online gaming site founded in 1998. Located on the island of Curaçao , it has spread to over 100 countries, having loyal customers, and being fully appreciated as an online sportsbook. Their main goal consists in offering the best possible odds and the highest betting limits, so that the customers have the chance to win substantially more with them than with any of their competitors, on any of the betting markets. Pinnacle Sports is a fully licensed company, regulated by the Government of the Netherlands Antilles, having as a main license condition the deposit of sufficient funds to honor all the balances and winnings of the customers, without delays. The precise address where their headquarters is situated, is the following: Pater Euwensweg 31, Willemstad, Curaçao. This sportsbook was the first to introduce a reduced vig model for betting, while the competition was still using the standard industry model. They were among the first to change their trading strategy by utilizing a highly technological process where the customers were profiled and odds were moved automatically based on the bets placed, and they are in the forefront when it comes to using alghoritms as part of their trading strategy.

Pinnacle Sports – Financial Matters

Being among the best sportsbooks, Pinnacle Sports always honors its payment in time, and have a very efficient dispute resolution. It records all the financial dealings the customers are doing and it archives them, being accessible all the time. Also, all phone conversations and online transactions are being followed and archived, too, so that the company can guarantee 100% the dispute resolution. All the financial transactions are done according to the internationally recognized standards of the bank institutions. Also, they have immediate withdrawal possibilities for their clients. Though the company information regarding finance and staff are kept private, it is believed that their annual handle consists of a few billions of dollars.

Pinnacle Sports – Usability

The company's website is pretty easy to navigate, having clearly stated menus and a user-friendly interface. All the results are accurate and shown in time, with good precision. Moreover, Pinnacle Sports is available in 14 different languages, and they have satisfied customers spread over several different nationalities. It is quite easy to find your way on their site, for you get precise information for each category you visit. Besides the clearly stated betting menu, available on the front page, you can also find valuable information on the current week's sports betting process.

Pinnacle Sports – Customer Service

If you can't find the answers to your questions in the help section, which offers guidance for registering an account, solving depositing or withdrawing problems or how to retrieve the log in details, then you can contact their customer service. There are different customer service sections on Pinnacle Sports, each specializing in their domain, in order to provide you with immediate answers to your problems. If you have problems regarding your account and betting issues, then you will receive assistance by e-mail, for it is a non stop service. Members should also include their full name, address and client ID when contacting them. If you want to contact the company for an advertising opportunity, then you can you can talk to someone from the advertising section, by simply sending a mail to the correct, specified address. Moreover, there are specified e-mail addresses for both media and affiliates, so you will receive prompt responses from competent people at Pinnacle Sports.

Pinnacle Sports – Payment options

Once you have opened an account, you can deposit and withdraw funds at Pinnacle Sports, depending on the chosen currency. You can choose from AUD, THB, USD, EUR, NOK, SEK, DKK, MYR, CNY, TWD, GBP, PLN, CAD, JPY, SGD, CZK, NZD and HKD. The minimum deposit is 50 USD or its equivalent and the minimum bet is of 1 USD. All your transactions are secured and you can get guidance by their customer service team if needed. Pinnacle Sports uses a 128-bit certificate-based encryption to help protecting all the personal information and transactions made by a customer. Also, you have a variety of deposit options such as Visa Electron, Maestro cards, both debit and credit cards, WebMoney, Bank Wire Transfer and many others, to make all the transactions easier for the client. When it comes to Pinnacle Sports withdrawals, they offer the quickest payouts online, working with WebMoney, NETELLER, MoneyBookers, INSTADEBIT, ClickandBuy, Bank Wire Transfer and EntroPay Virtual Card. They also have a customer support available at all times to help you with your withdrawals.

Pinnacle Sports – Odds and more

It is known that Pinnacle Sports take the lowest margins ever, which is why they offer you the best odds and better chances to win more money. There are two types available for the odds, the decimal and the American odds. The first ones are represented by a number of the potential return of a bet, including the stake amount. They are quite easy to calculate, for you enter a sum of money you want to play and the ticket automatically shows you the potential winning. On the other hand, the American odds are different, because they are represented by a negative number like -110, or a positive one as +130. The first one, the negative shows the amount of money you have to place as a bet, in order to win 100 dollars, while the positive number represents the profit you might gain when placing 100 dollars as a bet. Placing a bet on the negative odds, means you get to win the 110 dollars stake, plus your 100 dollars bet. But placing a bet on the positive odds you win more, if of course the team wins, for you get your 100 dollars bet, plus the stake of 120 dollars mentioned above. For more information please read Betting odds explained.

Moreover, Pinnacle Sports often provides a much better value than the exchanges, as you have to keep in mind that the betting exchange charge a commission of 5% on the winnings. Choosing to bet with this company, means that you won't be charged on winnings or other taxes, so you win more money. Though the range of markets is sometimes limited, especially when it comes to sports that are not American, the Pinnacle Sports company is much better than most of the other competitors. The company has about 103% from all the sporting markets which is a really good margin, but they still focus more on the American betting type of sports.

Another thing about Pinnacle Sports is the fact that they offer live betting, but don't have yet a mobile phone platform. They also don't provide live streaming, nor live chat, but they do have a customer service available 24 per day 7 days per week, for any questions or issues regarding to betting on Pinnacle Sports.

Pinnacle Sportsbook review

Feel free to read our other Pinnacle sportsbook review articles here:

Pinnacle Sportsbook review – Betting markets

Pinnacle Sportsbook review - Bonuses

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