Sportsbook review - Interwetten - general information

Interwetten is a Malta-based online bookmaker that has operated in the online industry since 1997 providing its services to over a million clients from 200 different countries. It was originally founded in 1990 as a telephone operated betting service based in Vienna, covering just football and ice hockey markets. Nowadays Interwetten has a very respectable name in this business. It is a great choice for novices as well as for experienced punters who can take advantage of a comprehensive live betting offer, live streams, a solid casino and a wide array of interesting games. Continue reading our sportsbook review for more general information on Interwetten.

Interwetten sportsbook review - financial matters

Interwetten enjoys a good image from this point of view although it is part of a financial group made up of companies that do not publicise their financial status. It accepts several account currencies including GPB, USD, EUR, NOK, DKK, SGD, RON, CZK and several others.

Interwetten sportsbook review - website performance and usability

Interwetten welcomes its clients with a user-friendly and aesthetically pleasing website which was relaunched in April 2009. The entire content is very well-structured in categories addressed to both newcomers and experts, and navigation is straightforward due to the event drop list on the left side on the homepage. Live Betting, Bestseller and Last Minute bet lists are clearly featured in the center of the page. Even on low screen resolutions those annoying scrollbars are far and few between. Overall the website is quite simple and conserative yet effective with high usability and performance. The information is easily accessible, and did we mention that you can use your smartphone too? The website is localised into English, Czech, German, Greek, Spanish, French, Italian, Portuguese and Turkish. Not an overwhelming list of languages considering the size of this bookmaker, and we find it a bit odd that none of the mutually intelligible Scandinavian languages are represented. Swedish, being the largest language, would make sense – especially since Interwetten's ice hockey coverage is good and includes both Swedish Elitserien and Allsvenskan.

The sign-up process is simple and the form itself very well designed. Security is a priority for Interwetten and thus the entire system is protected by a high security firewall in line with what banks use. The confidential pieces of data are transmitted in SSL-encoded form. A welcome initiative is the implementation of certain guidelines for prevention of gambling addiction. It sustains the code of behavior provided by the European Betting Association which focuses on helping punters gamble responsibly.

Interwetten sportsbook review - customer service

The Interwetten customer support team is available 24/7, and clients can get in touch with them via email or telephone. Unfortunately they do not offer a live chat option, something we regard as a rather big drawback. It is becoming the norm these days, and we wish they would jump on the bandwagon sooner rather than later. On a positive note their support team usually answers emails in less than 30 minutes. In line with their website language localisation they are of course also offering multilingual support, and from our experience they seem well-trained and professional. Interwetten also offers a number of tutorials which show novice punters the ropes. The overhaul in 2009 even implemented a dedicated newcomer section, giving them a flying start.

Interwetten sportsbook review - payment methods

There is a wide range of deposit methods available at Interwetten, ranging from credit cards (Visa, Diners Club, Eurocard, Mastercard), Paysafe card to Skrill (Moneybookers) and bank wire. Minimum deposit is €10 and the company charges up to 3% fee for credit card deposits. Slightly more than the norm, but hardly a dealbreaker. Moreover, when a client deposits with a credit card he will have to request a cheque or bank transfer in order to withdraw. This takes 3-10 days. Skrill seems to be the fastest withdrawal method (one day) and also the only one entirely free. All other alternatives take 3-5 days. It is worth mentioning that the company offers four free bank wire withdrawals per month - each additional one is charged €5. ID must always be submitted before requesting the first withdrawal.

Interwetten sportsbook review - the betting experience

Interwetten is one of the world's leading online bookmakers which enjoys the loyalty of over a million of clients. They offer a choice of more than 8.000 different bets per week on more than 45.000 sporting events annually from about 50 countries. Unlike many other bookmakers, Interwetten boasts a straightforward betting procedure where clients simply choose their sport and competition, read the odds and choose among the options available. We are particularly fond of the very effective tab solutions as they provide a better overview and less clutter.

We dare say that Interwetten odds rarely are the most competitive overall, but they often have great prices on favourites, opposed to the competition. On offer are the traditional outright odds, Halftime/fulltime, Correct score, Double chance, Over/under, European and Asian handicap and much more. The handicap betting leaves a lot to be desired, though. The minimum bet at Interwetten is €1, and the great betting offer - especially on football - is very attractive. Apart from the conventional simple bets, accumulators and bet systems, there is also a range of special bets which completes the offer.